In the dynamic world of airport parking services, where innovation and customer satisfaction are paramount, Park’N Fly stands out as Canada’s only national airport parking provider. With over 45 years of quality service, Park’N Fly is dedicated to meeting the evolving needs of its customers and team members. To continue offering the best possible parking experience, Park’N Fly is seeking a visionary and experienced Director of Information Technology (IT) to lead their technological operations and drive future growth. This article explores the responsibilities, qualifications, and impact of the Director of IT role at Park’N Fly, providing insights for prospective candidates and the broader tech community.
Park’N Fly: A Legacy of Excellence and Innovation
Park’N Fly has established itself as a leader in the airport parking industry, providing business and leisure travelers with reliable and efficient services across Canada. The company’s commitment to excellence is reflected in its continuous efforts to evolve and grow, ensuring that both customers and employees benefit from the latest technological advancements and operational improvements.
The Role of Director of Information Technology
Strategic Leadership and Vision
The Director of IT at Park’N Fly is a pivotal figure, overseeing all IT functions within the company. This role involves leading a team of IT managers and professionals, managing the company’s technology operations, and implementing new IT systems and policies. As an operational leader, the Director of IT must inspire and drive the team towards achieving the company’s strategic goals.
Core Responsibilities
- Team Leadership and Development
- Hiring, retaining, mentoring, and developing team leads and managers within the Information Technology Department.
- Leading a team responsible for developing internal and external IT solutions, including web services, mobile app interfaces, and customer transaction interfaces.
- Leading a team that provides internal and external IT support services, ensuring processes exceed client expectations.
- Technology Management
- Managing, monitoring, securing, and ensuring the performance and availability of all hosted and SaaS client systems.
- Coordinating cross-functional work among Technology Department managers and supervising developers, administrators, technicians, and other professionals.
- Working closely with Finance to plan, budget, monitor, and manage IT costs related to hardware, software, development, network/telecom, and hosted/SaaS solutions.
- Operational Excellence
- Purchasing efficient and cost-effective technological equipment and software.
- Inspecting the use of technological equipment and software to ensure functionality and efficiency.
- Analyzing business requirements of all departments to determine their technology needs and reporting to upper management.
- Financial Oversight
- Controlling the IT budget and reporting on expenditures.
- Developing business cases and cost analyses to justify IT investments.
- Vendor and Stakeholder Management
- Building relationships with vendors and creating cost-efficient contracts.
- Ensuring compliance with Service Level Agreements (SLAs) and addressing any deviations promptly.
- Collaborating with the Executive Team to provide accurate and timely reports on IT operations and performance.
- Policy and Strategy Development
- Establishing IT policies and systems to support the implementation of strategies set by upper management.
- Holding responsibility for business continuity and disaster recovery planning, working closely with the COO and CFO.
Qualifications and Skills
To excel in the role of Director of IT at Park’N Fly, candidates must possess a blend of technical expertise, strategic vision, and leadership capabilities. The following qualifications and skills are essential:
- Educational Background
- A Bachelor’s degree in computer science, engineering, or a relevant field. An MSc/MA is a plus.
- Equivalent combinations of education and experience will also be considered.
- Professional Experience
- Proven experience as an IT director or similar role.
- Experience in the Software Development Lifecycle, including analysis, implementation, and evaluation of IT systems.
- A strong understanding of computer systems, networks, and IT infrastructure.
- Leadership and Management
- Excellent organizational, leadership, and coaching skills.
- Outstanding communication abilities, including listening, analytical, and consultative selling skills.
- Technical and Financial Acumen
- Experience in controlling IT budgets and managing IT investments.
- Ability to analyze business requirements and align IT strategies with organizational goals.
- Problem-Solving and Decision-Making
- Sound problem-solving abilities and a result-focused management style.
- Entrepreneurial qualities, including the ability to motivate and mobilize a work team.
Impact and Expectations
The Director of IT will have a transformative impact on Park’N Fly, providing hands-on support to the team and driving technological advancements that align with industry best practices. This role requires a visionary leader who can evaluate and implement strategies that meet the company’s future needs and budget realities. By fostering a culture of innovation, the Director of IT will contribute to the ongoing growth and success of Park’N Fly.
Park’N Fly: Commitment to Diversity and Inclusion
Park’N Fly is dedicated to creating and fostering a culturally diverse, equitable, and inclusive workplace. The company recognizes the value of diverse perspectives, experiences, and skill sets, which contribute to its strength and success. Park’N Fly is an equal opportunity employer and encourages applications from individuals of all backgrounds, including women, racialized groups, Indigenous peoples, Persons with Disabilities, and members of 2SLGBTQ+ communities.
Accessibility and Accommodations
In accordance with the Accessible Canada Act, 2019, and all applicable provincial accessibility standards, Park’N Fly provides accommodations throughout the recruitment, selection, and assessment process for applicants with disabilities. Candidates requiring accommodations are encouraged to notify the company during the application process.
The Path to Becoming Director of IT at Park’N Fly
Application Process
Interested candidates can apply for the Director of IT position by submitting their resume and responses to preliminary screening questions. Here are the steps to follow:
- Prepare Your Application
- Ensure your resume highlights your relevant experience and qualifications.
- Answer the preliminary screening questions, demonstrating your skills, experience, and leadership style.
- Submit Your Application
- Send your resume and completed preliminary screening responses to dirit24@parknfly.ca.
- Include responses to the following questions:
- What skills, experience, and/or education do you possess that would make you successful in this role? (500 words or less)
- How do you manage team members who are not meeting expectations? (500 words or less)
- What is your leadership style? Tell us about your process for making decisions. (250 words or less)
Interview Preparation
Preparing for the interview is crucial to making a positive impression and increasing your chances of securing the role:
- Research Park’N Fly
- Familiarize yourself with the company’s history, mission, and strategic goals.
- Understand the challenges and opportunities within the airport parking industry.
- Understand the Role
- Review the job description thoroughly to understand the responsibilities and expectations of the Director of IT position.
- Practice Common Interview Questions
- Prepare for both technical and behavioral questions. Use the STAR (Situation, Task, Action, Result) method to structure your responses effectively.
- Professional Presentation
- Dress appropriately for the interview, reflecting the professional environment of Park’N Fly.
Post-Interview Follow-Up
After the interview, it’s essential to send a thank-you email to express your appreciation and reiterate your interest in the position. If you haven’t heard back within the specified timeframe, send a polite follow-up email to inquire about the status of your application.
The role of Director of Information Technology at Park’N Fly is an exciting and impactful opportunity for a visionary leader. With Park’N Fly’s commitment to innovation, customer satisfaction, and diversity, the Director of IT will play a crucial role in driving the company’s technological advancements and operational success.
For those with a passion for technology and leadership, the Director of IT position at Park’N Fly in Mississauga, Ontario, offers a compelling career opportunity. Begin your journey towards a rewarding career by applying for this role today.
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